FLOOD RESTORATION

24 HR EMERGENCY RESPONSE

Our team of Flood and Water Damage Repair Specialists provide a 24/7 emergency call-out & care service to repair your home, office, property and any of your possessions that have been damaged by water or floods.

INDUSTRY EXPERTS

We work in conjunction with all major surveyors, loss adjusters and assessors and insurance companies, and we have a simple mission:

  •  To dry the property as quickly as possible
  • To prevent any undamaged possessions becoming secondary damage
  • To minimise the amount you need to claim from insurers
  • To ensure your health is not compromised by contaminated water

ASSESSING THE DAMAGE AND PRIORITISING THE WORK

As with fire damage, water damage requires prompt action to limit the secondary damage and claims costs. Our Flood and Water Damage Repair Specialists carry out a triage process to Limitation of water damage to determine what work needs to be carried out urgently i.e:

  • Items in need of urgent attention to prevent secondary damage
  • Items that are beyond restoration
  • Items not at immediate risk of further damage

Part of the prioritisation includes ensuring that any urgent action undertaken is cost affective. For example, some items may be at risk of further damage but have low replacement value
As a matter of importance, we also take photos and document for insurance purposes.

TRAINING AND QUALIFICATIONS

We are registered BDMA and IICRC technicians and have undergone training for drying after water damage.

DRYING OUT YOUR POSSESSIONS AND PROPERTY

We remove the wet items which might damage polished surfaces, place wooden furniture on blocks to prevent damage from water wicking up legs, open doors to assist drying. If it is possible to do so, we also remove wet carpets and rugs within the property. Finally we sanitise and install dehumidifiers and air movers to start the drying program.

IF YOUR HOME HAS BEEN DAMAGED BY CONTAMINATED WATER (BLACK WATER):

Contaminated water (black water) can present a risk to yourself and building occupant if the property is not thoroughly decontaminated. Care also needs to be taken during the cleaning process to prevent the risk of infection or risk from other contamination while the cleaning is carried out.

It is commonly understood that storm water may contain sewage, but you also need to be aware of the possibly of other types of contamination, for example from nearby industrial or agricultural premises.

Emergency Contact

Our Flood and Water Damage Repair Specialists are based in Kent, South East of the UK and work across Southern UK from Kent to London to Surrey, Sussex and Essex.

24hrs Emergency Line
7 days a week

0800 5999 009

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2 + 13 =

Fast response, very friendly, working fast and efficient and professionally. Would use again and recommend.

Customer in Barnet

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9 + 3 =

Calls may be recorded for training purposes

Head Office

Humidity Response Ltd
Unit 21 Integra,
Bircholt Road
Parkwood
Industrial Estate
Maidstone
Kent, ME15 9GQ

Office Opening Times
Monday – Friday
8.00am – 5.30pm

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