Coronavirus (COVID 19)

We are a COVID-19  secure workforce and will continue to work safely during coronavirus

Fire & Flood disaster Recovery Specialists

We are a family run company who take immense pride in restoring homes and furnishings that have been damaged by fire, floods, damp and dirt.

When the fire is out...

…timing is critical Following fire damage at your home or work place, our priority is to return normality as soon as possible.

Accessing the damage and prioritising the work


We provide a 24/7 emergency call-out and care service to repair your home, office, property and any of your possessions that have been damaged.

We have years of experience in...


…We restore homes, properties and possessions that have been damaged by mould, damp, wet rot, woodworm, rising damp, penertraiting damp and leaks…

Nobody wants a leak...


…We carry all the equipment required and use only the highest quality ‘state of the art’ products to find a leak without damage to your property…

Thermal imaging...


…We use the very latest technology (including Thermography) so we can get to the the problem as quickly as possible, which is essential for any emergency situation…

Humidity Response

We are a family owned and run company.

From repairing the damage and taking away the mess, to working in conjunction with all major insurance companies, loss adjusters and surveyors, our comprehensive 24hrs a day, 7 days a week emergency call-out and care service will take away the worry and stress and get you living comfortably back in your home as soon as possible.

We are based at Maidstone in Kent so well placed for emergency responses to the South East of England, London and home counties.

We also undertake contracts across the whole of the UK and due to our specialised knowlege and skill set we also work within the EU too.


The Claims Consortium Group awarded Humidity Response Specialist Supplier of the Year 2019, over 120 cases completed to customer satisfaction and not a single complaint.

I cannot recommend Jason from Humidity Response highly enough. He is professional, completely trustworthy and goes above and beyond what is expected of him. With significant water damage caused to our investment property, he took all the stress out of managing the repair works. We live overseas and completely relied on him to co-ordinate everything which he did in a timely manner, always keeping us updated on the works and responding immediately to any queries. He was a pleasure to deal with and I would highly recommend him and his company. I only wish we had found him earlier.

Mrs Gunn, London

Mould remediation and renovation of flat following significant water damage.

24/7 Days a Week Response

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Available 24 hrs a day

  • 24/7 call out
  • We have over 50
    years combined

  • Fully trained staff
  • Insurance claim experts

Latest Equipment

We deploy the latest humidity technology combined with innovative equipment to get your property back to normality as possible. Out thermal imaging equipment will find any burst pipes or leaks a quickly as possible. Other methods we deploy are microphones and tracer gas.

Insurance Expertise

Most of the work we do on your behalf will be covered by your insurer.
To support your claim we document the whole process to enable your claim to be met by your insurer.
We produce a written quotation and document what we do from start to finish.
This includes photographs at the start, during the work and on completion.
When dealing with flood related issues moisture surveys are carried out during the whole process so your insurer can monitor how quickly the property is being dried or in some cases like listed properties not to quick.
The ultimate aim of any drying project is to issue the Certification of Dryness, we offer the full range of structural drying, compliant with IICRC S500 standards. … Certification of Dryness for Building Insurance.
Our team work very closely with the British Damage Management Association and are Accredited Corporate Members of the BDMA
Many of the Insurance Loss Adjusters also hold certification from the BDMA which has the huge advantage of all parties involved in a claim are working to the same guidelines.


Calls may be recorded for training purposes

Head Office

Humidity Response Ltd
Unit 21 Integra,
Bircholt Road
Industrial Estate
Kent, ME15 9GQ

Office Opening Times
Monday – Friday
8.00am – 5.30pm

Supporters of

Help for Heroes


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